Terms & Conditions

Deposits

All deposits are non-refundable.

Remaining Balance

The remaining balance is due 120 days before the workshop start date. You will receive an invoice (sent to the email address used for your registration) 10 days prior to the due date. If payment is not received by the due date, your registration will be canceled and you will lose your deposit.

Participant Workshop Cancellation

Cancellations must be made 120 days prior to the workshop start date.

Transfers & Rescheduling

Transfers must be made 120 days prior to the workshop start date.

Private Workshops

Due to the planning, scheduling, and resources required for private workshops, all private workshop payments are non-refundable. Private workshops may not be transferred or rescheduled.

If We Cancel the Workshop

You choose: refund or a full credit toward a future workshop. Refunds are processed within 30 days, minus processing fees.

Things We Can't Refund

We can't refund for weather, wildfire smoke, park closures, government policy changes, or health issues like altitude sickness or injury. We'll do our best to find alternatives, but we strongly recommend travel insurance.

Good to Know

All cancellations must be emailed to [email protected]. You must be 18 or older. The processing fee is 10% and is never refunded.

Definitions

Payment

The Customer must pay the Deposit at the time of booking. The Deposit is non-refundable.

The Customer must pay the Remaining Balance in full by the Payment Deadline (120 days before the Workshop Date). An invoice for the Remaining Balance will be sent to the email address used for registration 10 days before the Payment Deadline. Failure to pay the Remaining Balance by the Payment Deadline will automatically cancel the registration and forfeit the Deposit, with no further obligation on the part of the Company.

Payments made toward the Remaining Balance after the Payment Deadline are non-refundable.

Payment transaction fees are non-refundable.

Participant Cancellation

The following applies to group workshops only. Cancellations must be made in writing (see Section 07).

No refunds are given for any unused portion of the Services.

Transfers and Rescheduling

The following applies to group workshops only. Transfers must be made 120 days before the Workshop Date.

Private Workshops

Due to the planning, scheduling, and resources required for private workshops, all private workshop payments are non-refundable. Private workshops may not be transferred or rescheduled.

Cancellation by the Company

The Company reserves the right to cancel, modify, or substitute the Services for any reason. If the Company cancels a workshop, the Customer may choose either a full refund or a credit toward a future workshop, in both cases minus the Processing Fee. All refunds for Company-initiated cancellations are issued within 30 days.

The Company is not responsible for reimbursing travel, lodging, equipment rentals, or other related expenses.

How to Cancel

All cancellations must be submitted in writing to [email protected]. A cancellation is official only once confirmed by the Company.

Circumstances Not Eligible for Refunds

The Company does not offer refunds for unforeseen circumstances, including but not limited to:

• Weather events, such as wildfire smoke.
• Park closures or accessibility changes due to government policy.
• Health-related issues, including altitude sickness or injury.

The Company will make every reasonable effort to work with local authorities and provide reasonable alternatives when unexpected issues arise. The Company strongly recommends that the Customer obtain independent travel insurance.

Payment Authorization

By submitting payment information, the Customer affirms that they are an authorized user of the payment method and that the account is in good standing. The Customer authorizes the Company to charge the payment method for all costs associated with the booking, including the Deposit and Remaining Balance, and is responsible for any charges or fees, whether incurred by them or by any other person using the payment method with their consent. The Customer must promptly inform the Company of any changes to their payment information. The Company may use a third-party payment processor and is not responsible for any additional fees charged by that processor.

Assumption of Risk

The Services take place at various public locations. The Company is not responsible for third-party actions that may result in injury, disability, death, or property damage. The Company does not provide medical services, and any injuries sustained may be affected by delayed or unavailable medical treatment.

Medical Treatment Release

The Customer authorizes the Company to seek necessary medical treatment and consents to such treatment if the Company determines it is required. The Customer assumes full financial responsibility for all medical and transport costs and releases the Company and all involved parties from any liability associated with medical treatment or transport.

Personal Property

The Customer is solely responsible for their personal property during the Workshop. The Company is not responsible for securing or safeguarding personal belongings.

No Representations

The Company makes no representations regarding the condition, safety, or suitability of the locations used for the Services. The Customer accepts and uses all locations and equipment at their own risk, without relying on any statements by the Company except those expressly set forth in these Terms or the booking.

Disclaimer of Warranties

The Company is not liable for any incidental, consequential, indirect, or special damages resulting from the Services.

Indemnity

The Customer agrees to indemnify, defend, and hold harmless the Company against any and all claims, actions, suits, proceedings, damages, costs, and expenses arising out of or related to the Customer's use of the Services.

Remedies

In the event of any default or failure to fulfill obligations under these Terms, the Company may pursue all available legal remedies, including referring the delinquent account to a collection agency or law firm and reporting the delinquency to credit reporting bureaus. The Customer agrees to reimburse the Company for any costs, expenses, or legal fees incurred in pursuing such remedies.

General Provisions

These Terms, together with the information on the Company's website at the time of booking, form the complete agreement between the Customer and the Company. The Company may modify these Terms at any time without notice.

These Terms bind and benefit both parties and their respective successors and permitted assigns. Neither party may assign their rights or obligations without the prior written consent of the other.

These Terms are governed by the laws of the state where the Company is based, without regard to conflict of law rules.

The Company is not liable for any failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, acts of terrorism, war, or epidemics.

If any part of these Terms is deemed invalid, the rest remains in full force and effect.

No breach of any provision may be waived except with the express written consent of the non-breaching party.

These Terms may be executed in multiple counterparts, each considered an original. Electronic signatures hold the same validity and enforceability as handwritten signatures.

Headings are for convenience only and do not affect interpretation.